Effective Date: 3rd October 2023
This Shipping Policy ("Policy") describes the shipping practices of Planet Auto ("Company," "we," "our," or "us") regarding the delivery of products purchased through our website at www.planetauto.com (the "Website").
1. Shipping Timeframes
1.1. Processing Time: Orders are typically processed within 07-10 business days after the order is placed.
1.2. Shipping Time: Estimated shipping times will be provided during the checkout process.
2. Shipping Rates
2.1. Domestic Shipping: We offer shipping within India at varying shipping rates based on the destination and the selected shipping method.
2.2. International Shipping: We offer international shipping to our clients worldwide. Shipping rates for international orders will vary based on the destination and the selected shipping method.
3. Shipping Carriers
We use reputable carriers to deliver your orders in a timely and secure manner. The choice of carrier may vary based on the shipping destination and the choice of freight.
4. Order Tracking
Once your order is shipped, we will provide you with a tracking number via email or through the Website. You can use this tracking number to track the status and location of your package.
5. Shipping Restrictions
5.1. P.O. Box Addresses: We cannot ship to P.O. box addresses. Please provide a valid physical address for delivery.
5.2. Customs and Duties: For international orders, the recipient is responsible for any customs fees, import duties, taxes, or other charges that may apply upon entry into the destination country.
6. Order Changes and Cancellations
6.1. Changes: If you need to make changes to your order, such as updating the shipping address, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once the order is processed.
6.2. Cancellations: Cancellation requests may not be accommodated if the order has been confirmed and processed.
7. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at +91-8591444801.
