Refund & Cancellation Policy

Last updated: September 2026

1. Cancelling or rescheduling a booking

You can cancel or reschedule a booking at no charge by giving us reasonable notice before the scheduled date. Call or email us and we will move the slot.

2. Deposits

Where a deposit has been taken to secure parts or a workshop slot, that deposit is refundable if you cancel before the parts have been ordered or the work has begun. Once parts have been ordered specifically for your vehicle, the cost of those parts may be non-refundable.

3. Work already carried out

We do not refund labour for work that has already been completed and approved. If you are not satisfied with work we have carried out, contact us and we will inspect the vehicle and put right anything that falls short.

4. Refund processing

Approved refunds are returned to the original payment method. Please allow 7–10 working days for the amount to appear.

5. Contact

To raise a cancellation or refund request, write to info@planetautoindia.com or call +91 85914 44801.

Note for Planet Auto India: this is a starter template. Please review the wording with your legal advisor and replace anything that does not match your actual policy before going live.